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+-- Thread: Just a thought here (/showthread.php?tid=7189092)
Just a thought here - Arlin Eastman - 01-09-2016
and with all the posting of Lee Valley tools everyone buys.
Has anyone thought of Rob Lee and how much he helps others and makes thing "Right" and always looking in this forum and others like just a few days ago over at Lumber Jocks where a guy made a very stupid comment and blamed LV because he just did not pay attention.
Can you just see how a CEO of a big company makes time with all the many many other things just to see our little concerns and helps us out.
You know I have NEVER seen any other big company ever do this. To me this not only shows how his customer service is but his Integrity and Leadership and Goodwill on making his tools and after the fact sales.
I think Rob Lee is a big man in my eyes and I would really be proud just to work for him.
I just would like to do something nice for him personally not just buying his high grade tools and services.
Arlin
Re: Just a thought here - Admiral - 01-09-2016
[blockquote]Arlin Eastman
I just would like to do something nice for him personally not just buying his high grade tools and services.
Arlin [/quote said:
Well, we could all hope the the Ottawa Senators win the Stanley Cup!!
Re: Just a thought here - AgGEM - 01-09-2016
That is a nice comment, Arlin.
Bravo.
Ag
Re: Just a thought here - Grayman - 01-09-2016
Amen Brother! and well said.
Jeff
Re: Just a thought here - Mike Brady - 01-09-2016
+1
Re: Just a thought here - Dan in Louisiana - 01-09-2016
Arlin,
I agree with you. I had an issue with a large product that I bought from them. I emailed him and he responded direct to me. He kindly pointed out where I was wrong, which I completely understood. But the fact of the matter is that he reached out to me as an individual and calmed my underserved angst. The country needs more customer service that he provides - he said unabashedly.
Dan in Folsom.
Re: Just a thought here - cputnam - 01-09-2016
Arlin, your thoughts are shared by many. The Lees also do much good through their charitable foundation.
Re: Just a thought here - Aram - 01-09-2016
Admiral said:
Well, we could all hope the the Ottawa Senators win the Stanley Cup!!
Sens look pretty good this year!
Sincerely, a disillusioned Sharks fan...
And yes, Rob is an example to be emulated for sure.
Re: Just a thought here - barryvabeach - 01-09-2016
Arlin, agree completely. He is very generous with his time, especially responding to countless questions on this board and others, and the company customer service motto is clearly emphasized to everyone - I have always been impressed.
Re: Just a thought here - Bibliophile 13 - 01-09-2016
That is a good thought.
I, for one, will continue to buy tools from him--especially during the Free Shipping events.
