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+-- Thread: Kudos to Holbren Tool (/showthread.php?tid=7338990)
Kudos to Holbren Tool - KLaz - 04-18-2018
Placed my first order today with Holbren for a just a simple router bit.
Emailed Brian after I placed the order to see if I could apply the WN discount and within minutes got an email back confirming he would take care of it and no sooner after I read that, PayPal said I had a credit.
Awesome customer service!
Always have purchased Whiteside bits and hadn't bought any in a long time, now I know where to go!
Thanks Brian!
RE: Kudos to Holbren Tool - giradman - 04-18-2018
(04-18-2018, 03:09 PM)KLaz Wrote: Placed my first order today with Holbren for a just a simple router bit.
Emailed Brian after I placed the order to see if I could apply the WN discount and within minutes got an email back confirming he would take care of it and no sooner after I read that, PayPal said I had a credit.
Awesome customer service!
Always have purchased Whiteside bits and hadn't bought any in a long time, now I know where to go!
Hi Brian - don't believe I've shopped online at Holbren - will take a look - assume you bought some Whiteside bits? I have an eclectic mix of router bit brands - mostly Freud, CMT, and Whiteside; also some Bosch, Rockler, and Lee Valley - I live in Piedmont NC (see map) and Whiteside and Freud are each about an hour's drive, so I've supported local companies - NOW, I've never even checked to see if tours are offered but would be fun to see how these bits are made? Dave
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RE: Kudos to Holbren Tool - Brian in sunny FL - 04-19-2018
I've been to the Whiteside factory, it's a factory. Lathes and mills to make the bodies, carbide braised on by and and profiles ground in a separate room. I don't think they do tours though.
Freud I' sure is just an office an Warehouse, don't think there would be much to see there. All of their products as far as I know are imported.
RE: Kudos to Holbren Tool - giradman - 04-20-2018
(04-19-2018, 11:41 AM)Brian in sunny FL Wrote: I've been to the Whiteside factory, it's a factory. Lathes and mills to make the bodies, carbide braised on by and and profiles ground in a separate room. I don't think they do tours though.
Freud I' sure is just an office an Warehouse, don't think there would be much to see there. All of their products as far as I know are imported.
For those interested in how these router bits are made, checkout the 6+ min video at the Whiteside Website - don't believe there is a need for a visit nor does not appear that tours are given. Dave
RE: Kudos to Holbren Tool - Arlin Eastman - 04-20-2018
I was going to mention Brian in Sunny FL as a great guy who sells also in Holbren but see he has already posted. Check him out for his sales and selling and his site which is by his name.
RE: Kudos to Holbren Tool - doobes - 04-20-2018
(04-20-2018, 10:40 AM)giradman Wrote: For those interested in how these router bits are made, checkout the 6+ min video at the Whiteside Website - don't believe there is a need for a visit nor does not appear that tours are given. Dave
Enjoyed that video.
Thanks