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Rockler Customer Support - wjt - 07-10-2019

I purchased a 10" tool rest for my Jet mini lathe from Rockler. It is touted as having a wonderfully machined surface to slide your hand on and a top rail of stainless steel for the tool. All true.

Unfortunately they did not pay attention to the post that fits in the banjo. It was undersized so the tool rest was sloppy. I called and spoke with a customer representative who immediately said they have been aware of the problem for some time. His solution was to send me a return waybill.

No indication they would attempt to stop selling this item (product # 48674) until they have corrected the defect.

I ordered this on-line because it is an hour drive to my nearest Rockler store. I called the store and they had one on the shelf. They verified it too was a sloppy fit in the banjo of a Jet min lathe.

Now I am looking for a 10" tool rest for my Jet min-lathe that will fit in the banjo. Any suggestions ?

Thanks, Bill


RE: Rockler Customer Support - greenacres2 - 07-10-2019

Hey Bill--i just sent you a PM about a guy who custom makes rests and jigs--Rick Herrell. I have no involvement--but have used his stuff and really is top-notch.
good luck,
Earl


RE: Rockler Customer Support - toolmiser - 07-10-2019

Consider this a bump, but I made one for my Delta lathe (1977) by welding a couple pieces of bar stock in a "T". I know everyone doesn't have a welder, but sometimes you know someone who might do you a favor. I got my stock out of the scrap pile but even if you have to purchase, it wouldn't be very expensive.

Just a thought.


RE: Rockler Customer Support - Ohio Mike - 07-11-2019

(07-10-2019, 09:04 PM)toolmiser Wrote: Consider this a bump, but I made one for my Delta lathe (1977) by welding a couple pieces of bar stock in a "T".  I know everyone doesn't have a welder, but sometimes you know someone who might do you a favor.  I got my stock out of the scrap pile but even if you have to purchase, it wouldn't be very expensive.

Just a thought.

I did the same to make a 10 inch tool rest.  I picked up a 36" piece of rod at the big box store and welded it with my AC "buzzbox".  I sprayed it with black Rustoleum and called it done.





RE: Rockler Customer Support - Wildwood - 07-11-2019

Not sure can find 10" bar they may have size can use.

While not inexpensive outstanding tool rest.
http://www.packardwoodworks.com/Merchant2/merchant.mvc?Screen=CTGY&Store_Code=packard&Category_Code=lathes-acc-toolrst-robu

If like modular rest these no bad:
http://www.packardwoodworks.com/Merchant2/merchant.mvc?Screen=CTGY&Store_Code=packard&Category_Code=lathes-acc-toolrst-mtrs


RE: Rockler Customer Support - Arlin Eastman - 07-14-2019

(07-10-2019, 07:40 PM)greenacres2 Wrote: Hey Bill--i just sent you a PM about a guy who custom makes rests and jigs--Rick Herrell.  I have no involvement--but have used his stuff and really is top-notch.
good luck,
Earl

I remember you saying that one time.  I always wanted a double rest that would span 20" and a nice double curved one so I could rotate in from inside to outside in one whack.


RE: Rockler Customer Support - Tony Z - 07-14-2019

Did the same for my Jet. Made one post and 3 rests.