Can't receive PMs

[Tony (Charleston WV)]

It took me a while to get under the hood on the new software (couple of weeks, roughly) but once I did, I was able to set up and see all my PMs.  Shortly after, incoming PMs stopped working.  I've had a number of people with whom I've initiated a PM exchange tell me that their reply PM has been rejected.  I can't remember what the message they received was, but when I try to send one to myself, I get 


How do I fix this?

Thanks

[Bibliophile 13]

Try taking the comma between the city and state out of your username. The PM software reads that comma as a divider between two usernames instead of as a mark of punctuation inside one username. If you look carefully at the error message, that's what it's trying (if ever so feebly) to tell you.

[Tony (Charleston WV)]

I'm sure it's staring me right in the face, but at which of the several instances where it appears on the CP can I edit my user name to remove the offending symbol.  I've tried every one I can find on the CP, including those that are found by clicking through to other pages.  

Thanks

[Bibliophile 13]

Okay, I've gone in and changed it for you. (I'm guessing that it had to be a mod/admin to change it.) Let's see if it works now.