01-11-2020, 11:03 PM
Anyone purchased any lately?
I purchased two plans this week and can't download them. Instructions tell me to:
"Printing Instructions
The Measured Drawings are copyright protected and can only be printed through a player that provides Digital Rights Management (DRM). Proceed with the following steps:
1) The Flux Player DRM software requires a separate logon and password. Your logon is XXXXXXX@aol.com and the initial password is NewYankee123. We recommend you change this password after logging into the Flux Player DRM software. If you already have a Flux Player DRM logon then use your current password.
2) Install the Flux Player DRM software from the options listed below.
3) Open the Flux Player DRM software and login to view or print the Measured Drawing.
FluxPlayer password reset
The used link is either bad or too old, please request a new password email.
(InvalidLink)"
I use MAC and am not even sure there is a Flux Player for MAC. A web search reveals plenty of options for windows but none for MAC; only IPOD and IPAD.
I can see the plans through my NYW account but can't print them, can't save them, can't download them, can't save to PDF. I don't want to resort to working off my laptop in my workshop.
Sent an e-mail complaint to their contact info dropbox but so far no one has responded. Looks like if I don't hear anything in a few days I'll start a CC dispute through my bank and try to get my money back since the plans were not delivered as stated.
Anyone have any advice?
I purchased two plans this week and can't download them. Instructions tell me to:
"Printing Instructions
The Measured Drawings are copyright protected and can only be printed through a player that provides Digital Rights Management (DRM). Proceed with the following steps:
1) The Flux Player DRM software requires a separate logon and password. Your logon is XXXXXXX@aol.com and the initial password is NewYankee123. We recommend you change this password after logging into the Flux Player DRM software. If you already have a Flux Player DRM logon then use your current password.
2) Install the Flux Player DRM software from the options listed below.
3) Open the Flux Player DRM software and login to view or print the Measured Drawing.
FluxPlayer password reset
The used link is either bad or too old, please request a new password email.
(InvalidLink)"
I use MAC and am not even sure there is a Flux Player for MAC. A web search reveals plenty of options for windows but none for MAC; only IPOD and IPAD.
I can see the plans through my NYW account but can't print them, can't save them, can't download them, can't save to PDF. I don't want to resort to working off my laptop in my workshop.
Sent an e-mail complaint to their contact info dropbox but so far no one has responded. Looks like if I don't hear anything in a few days I'll start a CC dispute through my bank and try to get my money back since the plans were not delivered as stated.
Anyone have any advice?