04-14-2016, 09:07 PM
I haven't seen anyone else post after receiving their modified plow (maybe I missed it), so I thought I'd make a quick comment.
I received mine back today (and actually received my new set of beading blades awhile ago, sooner than I thought they'd be available). I expected to see some kind of evidence of the process - a stray mark from the mill, a cut with a bit of chatter, some mismatched black paint or an obvious paint touch-up - something. No, the plane looks exactly as it would if it had come with the modification originally - perfect in every way.
As impressive as that (maybe even more so) was the process LV worked out to make this happen. From a customized box with anti-rust bags for all the parts to crystal-clear instructions to be sure everything got done right the first time with no lost or extra parts for them, or us.
This was even more impressive than what we've come to expect from LV IMO. Well done Rob, and the whole staff.
I received mine back today (and actually received my new set of beading blades awhile ago, sooner than I thought they'd be available). I expected to see some kind of evidence of the process - a stray mark from the mill, a cut with a bit of chatter, some mismatched black paint or an obvious paint touch-up - something. No, the plane looks exactly as it would if it had come with the modification originally - perfect in every way.
As impressive as that (maybe even more so) was the process LV worked out to make this happen. From a customized box with anti-rust bags for all the parts to crystal-clear instructions to be sure everything got done right the first time with no lost or extra parts for them, or us.
This was even more impressive than what we've come to expect from LV IMO. Well done Rob, and the whole staff.
Mike
Funny on occasion, embarrassing on average.
Funny on occasion, embarrassing on average.