(07-12-2017, 08:12 AM)Pirate3 Wrote: I've had 3 of those sanders. First a used from a friend, that finally went up in smoke. The next I bought new. Then a used one at a yard sale for $30.
The new one I have, has the lifetime warranty (call it what you like)
Never had a fan problem, and wonder what they would do if the fan was bad, and no replacement available.
They would tell you to return it to where you bought it.
I just tested this.
Bought a new one at Home Depot
Emailed Rigid customer service saying I need a fan
They said fan is not available because sometimes they stop making parts for vintage tools.
I replied that I bought it last week
He asked for serial number and if I had reciept.
I gave him serial number and said I had reciept.
He replies, ok, just return it
I told him I wanted the sander and a new fan
Why do you sell tools that you can't get parts for and asked for a supervisor.
No more replies so I have emailed sales dept asking why I can't get a part for a brand new tool they are still selling
Waiting for reply.
Thing is, I love this little sander. It is perfect for projects I do and I want to keep the one I have and the new one