12-19-2014, 11:16 AM
So, I got this Orkin Pest Control guy that comes every 3 months. I try to make sure I am at home (without kids) when he comes, so he can spray under the sinks too. He calls me on Monday at 2:43pm from his cell to say he will be out the next day (Tuesday) for service. I call his cell back on that Monday at 6:31pm and left a voicemail to don't come and to postpone until early March cause I can't be at home during the day until then.
Well.... He came anyway on Tuesday. I called the office number that night at 4:45pm and said to either remove the charge or reduce the charge (since he didn't get the inside) and got a "You need your quarterly service and I can't do that and the service guy will call me back about this."
I have tried calling the service guy and he hasn't called me back. He is normally prompt when I call him.
Thinking about lodging a complaint with the Better Business Bureau. Will try again to work it out with them, but my patience is getting thin.
Well.... He came anyway on Tuesday. I called the office number that night at 4:45pm and said to either remove the charge or reduce the charge (since he didn't get the inside) and got a "You need your quarterly service and I can't do that and the service guy will call me back about this."
I have tried calling the service guy and he hasn't called me back. He is normally prompt when I call him.
Thinking about lodging a complaint with the Better Business Bureau. Will try again to work it out with them, but my patience is getting thin.
WoodTinker