I was showing pics of a small lacewood keepsake box to a friend at work, and another coworker said she would love to have one. I told her depending on the size, between $100 and $150. She nearly had a stroke. I told her the solid brass hinges were $35, the lock was $20, the wood was $30. Then there are consumables and labor.
I can get a nice box that size for $15 at K-mart, the gal said. I told her that's where she should go. The friend who had actually asked to see the pics, said $125 was fine, and was thrilled when hers was done.
Years ago, I sometimes sold a piece here and their to pay for shop consumables, or a new tool here and there, but rarely took "orders.". But, a friend had told a friend that I sometimes made custom boxes and the lady wanted a special box made for keepsakes. She wanted this size, and those hinges, and oh my, that curly maple...
I asked for the cost of materials up front, estimated the labor, due on delivery. I reminded her that perfection would be a goal, but not guaranteed since I did the actual work, it wasn't cnc'd. I worked during my off hours, so... Ten days? No problem.
She called every other day.
When the box was done, it was beautiful, Miss Tina loved it.
The lady shows up, and immediately begins to pick apart the project.
Imaginary flaws,
nuances in grain are cracks,
spaulting in the maple becomes uneveness in the stain.
Play of light on the wax is a scuff.
You get the picture...
Like buying a used car, she is trying to drive down the balance due.
I reach into the desk, pull out the envelope with her advance, and hand it to her. I never spent money before it was mine.
" Sorry you weren't happy with the work, but my wife loves it, and her birthday is next week. A win, win. " I said, as I gently escort her out the door. Suddenly, she finds herself standing beside her car, holding her downpayment, boxless.
I turned and walked back in the shop, closed the door, and turned on the dust collector. She stood at the door waving for a minute, then got the message. She got in her car and left.
So, after a few more picky, whiney buyers, I quit dealing with them. These days I give away stuff to family, use it in the home, or donate it.
I might do a rare small project for a friend, but that's not a sale... Sometimes they pay for materials.