Posts: 24,334
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Joined: Feb 2002
Location: Elizabethtown, KY
I've tried twice but get lost in "touch ton hell"
The web site asks if your dig site is in "blue zone" on map but if it isn't there's no options on what to do
Left a nasty message on voicemail and will see how long it takes to hear back
"Truth is a highway leading to freedom" --Kris Kristofferson
Wild Turkey
We may see the writing on the wall, but all we do is criticize the handwriting.
(joined 10/1999)
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Joined: Feb 2021
Location: Stevi, Montana
Last few times I had dig work done, they took care of it, no problems
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Joined: Jul 2002
Location: Ohio
I use it all the time...each State has their own system I think. 811 here connects me to the Ohio Utilities Protection Service (OUPS)
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Joined: Jul 2005
Location: Front seat on the Struggle Bus
I've always called, never an issue.
Ed
Posts: 2,207
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Joined: Oct 2003
Maybe a regional thing. Very punctual in Central Iowa. But, very expensive.
They came to locate a path from our house to my shed when I was trenching for electrical. My wife mentioned to him that she wanted a chain link fence someday for our dog (that was news to me). He went ahead and located around the entire property. Several thousand dollars later we had a chain link fenced in yard.
Posts: 31,288
Threads: 2
Joined: Mar 2003
Location: Athens, TN
Here they are prompt. 2 or 3 days, but say they have 2 weeks. However, the Telcom says we don't have service. (AT&T) And the electric company doesn't participate, so you call them separately.
Rocket Science is more fun when you actually have rockets.
"The Constitution is not an instrument for the government to restrain the people, it is an instrument for the people to restrain the government." -- Patrick Henry
Posts: 527
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Joined: Feb 2021
Location: Stevi, Montana
One thing I also did is after they located everything I took pictures for my own reference...
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Joined: Sep 2008
Always worked good for me in northern WI.
Posts: 19,541
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Joined: Jul 2002
Location: Ohio
Ohio:
Free
They respond with 48 hours (weekends excluded)
If you hit something after they have marked it (or, rather, not marked it once the time has passed...) it is on them not you (so I hear

)
If you need them to mark it again because you didn't get everything done, call again and they'll mark it again.
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Joined: Sep 2008
About 25 years ago hit a main 100 amp service coming into a home. I was using a power post hole digger for deck supports. Lucky I wasn't fried. Called public service on a Saturday. Imediatly started getting chewed out for not calling diggers hotline which is what was used at the time. Told them i had and the markings were 4 feet away. They sent out a repair crew right away and nobody was ever billed.