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#9
Hello Admins,

I have tried to reset the password for my main account of bpatters69 but I don't get the reset email. I have tried 10 times.

What do I do?

Thanks, Bill
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#10
I checked SPAM and I don't see a message from woodnet. Thx
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#11
Email sent
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#12
(11-05-2021, 02:10 PM)barnowl Wrote: Email sent

Barn, 

Thanks.... I don't see anything on my main email billandXXXpattXXXXX@gmail.com

Can you send me a DM and let me know which email you replied to?

Thanks, Bill
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#13
(11-05-2021, 05:58 PM)bpatters70 Wrote: Barn, 

Thanks.... I don't see anything on my main email billandXXXpattXXXXX@gmail.com

Can you send me a DM and let me know which email you replied to?

Thanks, Bill

Check your email now.
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#14
I'm having the same issue. Had to create a new temporary login so I could PM sysadmin for help, which I've done 3 times over the last month, with no response. Is there a system admin who goes by another Username?

System Admin - please help!

-Sam
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#15
email sent
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#16
(01-22-2022, 05:18 PM)barnowl Wrote: email sent
Just adding on: the password management facility seems to be hosed.

'Send an email to reset my password' has not worked for me for years. I tried it most recently yesterday - the WN UI does not indicate a reset email is sent, nor is an email ever received.

Nor does 'change my password' work - when I hit Update Password, the screen refreshes to blank entries and there is no indication of success or failure..and the new password I input doesn't work either.

-Mark
If I had a signature, this wouldn't be it.
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