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+-- Thread: Impressive Amazon Service (/showthread.php?tid=7341370)
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RE: Impressive Amazon Service - Stwood_ - 08-01-2018
(07-31-2018, 09:44 AM)jteneyck Wrote: If you have a problem with an Amazon shipment I highly recommend using their live chat feature to resolve it.
John
I always use live chat. That's the best/fastest way to resolve an issue.
RE: Impressive Amazon Service - Tony Z - 08-01-2018
I buy all of my plant's consumeables as well as many other products through Amazon, totaling $8 - $10,000.00 per month. It is amazing how accurate they are, but I do have a beef: they use the USPS too much, and in a rural area, such as mine, deliveries are at the mercy of Newman.
RE: Impressive Amazon Service - jteneyck - 08-01-2018
Nobody or company is perfect all the time, including Amazon. Had they been, I wouldn't have made this post at all. But just to let you all know, the replacement item was in my mailbox yesterday, as promised.
John
RE: Impressive Amazon Service - Scoony - 08-01-2018
They have also gotten better on packaging. I ordered three different items, 2 woodworking, and one reloading, and all three items arrived in the same box. Normally, its one box per item.
RE: Impressive Amazon Service - EricU - 08-02-2018
(08-01-2018, 12:31 PM)Tony Z Wrote: I buy all of my plant's consumeables as well as many other products through Amazon, totaling $8 - $10,000.00 per month. It is amazing how accurate they are, but I do have a beef: they use the USPS too much, and in a rural area, such as mine, deliveries are at the mercy of Newman.
I always find this interesting. Boalsburg isn't exactly the center of the universe, that's Altoona as far as USPS is concerned. I recently got something I ordered on Wednesday from a company in Seattle (not amazon) and it showed up on Friday. That's pretty good for $8. And when things I order from Amazon don't get here in 2 days, it's because Amazon waits to ship it. If their shipping notices are reliable, they are counting on next day service from the USPS.
The people I know that live 7 miles out of town have a lot of trouble with fedex and UPS not delivering when they should, but USPS is pretty reliable. But I know that UPS and Fedex treat commercial addresses better than residential.