Big shoutout to TFWW

[Demps]

I recently sold a unused Gramercy dovetail saw and buyer found a defect.  We settled the issue to all's satisfaction.  I contacted tool for working wood, explained the situation, got pics to them.  They immediately replaced the saw and even sent the new one before I shipped the old item.
Great Customer Service
demps

[Admiral]

Joel is a great guy and good businessman. If you are ever in NYC and have got some time to kill, get on a subway to Brooklyn and visit the store, very interesting....